Cash Back powered by
Plus, spend $25 or more at any qualifying Rakuten store, and receive a $10 Welcome Bonus... just for joining!*
14% Cash Back
Shoes & Clothing
Up to 9% Cash Back
Clothing & Accessories
4% Cash Back
Arts & Crafts
4% Cash Back
Clothing & Accessories
8% Cash Back
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It’s easy to get fast access to discount offers from the places where YOU prefer to shop.
Click the little heart ❤ in the top-right corner of any retailer to make it one of your favorites. The next time you view “My Favorite Stores,” you will be able to quickly save more as you shop!
Don't worry if your tastes or needs change! You can add or remove stores from your favorites list by clicking the heart again.
Your questions, answered
What is the SEIU Discount Marketplace?
SEIU Member Benefits has partnered with Rakuten to bring you the SEIU Discount Marketplace giving you the ability to earn Cash Back while shopping at your favorite online stores. Place an order with an eligible merchant through Cash Back links in the SEIU Discount Marketplace and Cash Back will automatically be added to your Rakuten account!
What is Rakuten?
Rakuten is an online service that enables you to earn Cash Back and find deep discounts when you shop at over 2,500 stores online. Rakuten has over 12 million members and is the largest, free, member-based savings program in the U.S. When you sign up for Cash Back powered by Rakuten, you’re creating a Rakuten account and agreeing to their Terms of Service.
How do I earn Cash Back?
Earning Cash Back is easy!
That’s all you have to do.
Once the store confirms your purchase, Rakuten will add your Cash Back to your account and notify you. It usually takes a little time for the store to confirm that your purchase was completed. Depending on the store, this can take from a few hours to several days. Every three months, Rakuten sends you the Cash Back you’ve earned, either by check or via PayPal. If Cash Back for an order is still pending approval, it will carry over to your next payment.
How can I tell if I’m earning Cash Back?
To earn Cash Back for online purchases, you must start shopping at the SEIU Discount Marketplace and click the link to your favorite store.
You know you’re earning Cash Back if you click on the activate Cash Back link and get a confirmation pop-up that Cash Back at that store is now active. Look for the pop-up confirmation before you shop.
You can visit Cash Back Balance to verify that you earned Cash Back on a purchase. Rakuten usually can’t report Cash Back immediately at the time of purchase because it takes time for the store to provide notification that you placed an order. Depending on the store, this can take anywhere from a few hours to several days.
Once the store confirms that you’ve made a purchase, Rakuten will add Cash Back to your account and notify you. At that point, the amount will be viewable in your Cash Back Balance.
Are there rules I need to know about earning Cash Back?
There are a few things to know about earning Cash Back:
How do I get my Cash Back payment?
Follow these steps to receive your Cash Back:
*To be included in your next payment, Cash Back must be approved by the store you purchased from.
Cash Back payments are sent every three months, based on the schedule below:
Purchases Posted Between
Jan 1 - Mar 31
Apr 1 - June 30
July 1 - Sept 30
Oct 1 - Dec 31
What benefits does the SEIU Discount Marketplace offer compared to using Rakuten directly?
In addition to all the great savings and Cash Back offers available on Rakuten, SEIU members will have access to up to five exclusive offers per month that are available only through the SEIU Discount Marketplace.
What should I do if I already have a Rakuten account?
If the email address you use to sign in on seiumb.com is the same email address you use for Rakuten, just sign up through the SEIU Discount Marketplace and you’ll automatically have access to SEIU-exclusive offers.
If the email address you use to sign in on seiumb.com is different than the email address you currently use for your Rakuten account, you can either create a new, separate Rakuten account through SEIU Discount Marketplace or you can contact Rakuten and ask them to consolidate your accounts. Please note: The email address you use to sign in on seiumb.com is the only one that enables you to access SEIU-exclusive offers. If you consolidate your accounts under the email address you do not use to sign in to seiumb.com you will not have access to the exclusive offers available through the SEIU Discount Marketplace.
I made a purchase but forgot to go through seiumb.com or Rakuten. Can I still earn Cash Back on that?
Unfortunately, you can only earn Cash Back by starting a Shopping Trip at either seiumb.com or Rakuten. Rakuten has no way to add Cash Back after a purchase has already been made.
Why didn’t I earn Cash Back?
If you made a purchase and don’t see Cash Back in your account, it may be due to one of these reasons:
Returns, cancellations, and exchanges
All returns and cancellations are subject to each store’s specific policy. Returned or cancelled orders may void Cash Back and will be deducted from your Cash Back balance, depending on the store’s policy. If a store processes your exchanged order as a cancellation and a new transaction is created, the exchange may be treated as a cancelled order.
To ensure you receive Cash Back on exchanged orders, you can instead return the item and place an entirely new order at that store. Just make sure to start your shopping with seiumb.com or Rakuten.
* To qualify for a Welcome Bonus, you must be a new Rakuten member and place qualifying orders totaling a minimum of $25 within 90 days of becoming a new member.
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Browse the SEIU Discount Marketplace for Cash Back offers.
Sign Up for a Rakuten account through SEIUMB.com.
Earn Cash Back on qualifying purchases.
Get paid via PayPal or by check.
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