Frequently Asked Questions

Service Employees International Union (SEIU) is an organization of 2 million members united by the belief in the dignity and worth of workers and the services they provide and dedicated to improving the lives of workers and their families and creating a more just and humane society.

In 2016, SEIU Member Benefits was created to add incremental value to your members. We negotiate on behalf of the 2 million members to offer carefully selected benefits that do more for you and support you through every stage and phase of life. Because you are an SEIU union member, you have exclusive access to a breadth of personal resources, including Personal Finance, Insurance, Shopping Discounts, Travel and Educational benefits.

Explore our Benefits at a Glance to discover all that is available to you through SEIU Member Benefits.

Memberships are handled by your SEIU local office. If you are unsure which local office to contact, please speak to your employer, who will be able to provide you with the information regarding the SEIU Local.

In addition to those available through SEIU MB, there are other benefits offered through your SEIU Local. Please contact your local for more information of available benefits.

Please refer to our contact us page, where you will find list of the most frequently called numbers as well as the opportunity to send an email.

The information we ask for during registration is used to confirm your SEIU membership and to help make your experience on SEIUMB.com easier and more enjoyable. To understand how we safeguard your information, please review our privacy policy.

To retrieve your username or reset your password, please visit Log-In Help.

To retrieve your username, you’ll need to enter your first and last name and date of birth.

To reset your password, enter the e-mail address you used to register, and we’ll send you an e-mail with instructions to create a new password. Please note: Your existing password is disabled as soon as you click the button to reset your password. Please check your e-mail for the reset password message to create a new password.

To protect your security, we automatically lock your account after several unsuccessful attempts. If your account is locked, you’ll need to reset your password.

If you are unable to reset your password, please create a new registration with your new e-mail address. When you complete the registration process, you’ll see a message asking which e-mail address you would like to use. Select your new e-mail address and we’ll remove the old one from our records.

You can update your registration information at any time by visiting the Profile & Password page. Please note that you will need to be logged into SEIUMB.com to access this page.

You can update your e-mail address by visiting the Profile & Password page. Please note that you will need to be logged into SEIUMB.com to access this page.

You can remove your e-mail address from our mailing list by contacting our Member Advocacy Center.

SEIU Travel is a complimentary program, that allows you to book all your travel in one place and save in the process. All your reservations are backed by our Best Value Guarantee, and you earn up to 1.5% back in Rewards Credits that you can put towards future purchases.

Hotels, car rentals, flights, cruises, guided tours, and activities.

Click through to any of our travel products and you will be prompted to log in / create an account with SEIU Member Benefits. Don’t worry, it’s free! Once you’re done registering you can begin searching for the flight, car, hotel, or resort that best fits you and your journey!

We ensure our prices, combined with loyalty currency, beat any qualified seller's lowest public price. If not, we'll match the lower price and credit your account 110% of the price difference in the form of Rewards Credits. Valid for up to 24 hours after booking. The Best Value Guarantee does not apply to flights.

Reward Credits are promotional only and have no actual cash value but may be redeemed towards partial payment through the SEIU Member Travel program for the following products and/or services: Hotels, Weekly Stays, Guided Tours, Cruises, and Car Rentals. Reward Credits may not be used for taxes, government and port charges, or certain supplier fees.

Each of Our available products will specify the maximum amount of Reward Credits, if any, that may be redeemed as partial payment in the description of the product or service. Redeem Your Reward Credits up to the maximum amount specified for any particular product or service prior to purchasing or booking.

On https://www.seiumb.com, in the top navigation select the Travel drop-down menu, followed by a travel product of your choice. On the next page you’ll see a purple button prompting you to take the next step towards your travel journey. Click that button and you will be prompted to log in and then taken to a second portal with an option in the upper right corner to access My Account. Select My Account and you’ll find reservation history, contact information, details on any credit cards you have on file, rewards credits you’ve earned and a member guide for additional travel details.

On https://www.seiumb.com, in the top navigation select the Travel drop-down menu, followed by a travel product of your choice. On the next page you’ll see a purple button prompting you to take the next step towards your travel journey. Click that button and you will be prompted to log in and then taken to a second portal with an option in the upper right corner to access My Account.

Click on the View Reservations link. From there, you will be able to see all of your current and past reservations. If the reservation has not yet occurred, you will have the opportunity to click Cancel or View in order to update any information. If you would like to contact our Concierge department with a specific question about your reservation, please click on Messages next to the appropriate reservation. Please note that if a reservation has already occurred, you will not see the Cancel link. Call 1-844-940-1638 for additional support.