Frequently Asked Questions

Please click on a question below to see the answer. Still not finding what you need? Please contact us.

Your Account

The information we ask for during registration is used to confirm your SEIU membership and to help make your experience on easier and more enjoyable. To understand how SEIU Member Benefits protects your information, please see our Privacy Policy.

To retrieve your username or reset your password, please visit Log-In Help.

To retrieve your username, you’ll need to enter your first and last name and date of birth.

To reset your password, enter the e-mail address you used to register and we’ll send you an e-mail with instructions to create a new password. Please check your junk/spam folder as the reset password email may be delivered there.

To protect your security, we automatically lock your account after several unsuccessful login attempts. If your account is locked, you’ll need to reset your password in order to login.

If you are unable to reset your password, please create a new registration with your new e-mail address. When you complete the registration process, you’ll see a message asking which e-mail address you would like to use. Select your new e-mail address and we’ll remove the old one from our records.

You can update your registration information on at anytime by going to the Profile & Password page. Please note that you will need to be logged into in order access this page.

You can update your e-mail address by visiting the Profile & Password page. Please note that you will need to be logged into in order access this page.

SEIU Membership

Please refer to these helpful tips to resolve the issue. If you need additional assistance, please contact our Member Advocacy Center at 1-844-836-7348.

You can find your local information via this resource page. Your local can also answer questions related to payroll, health benefits, pension benefits, and any other local-related concerns.

Communication Preferences

You can remove your e-mail address by contacting our Member Advocacy Center at 1-844-836-7348.


For reservations, please call 1-844-940-1638 ext. 71998.

For cruises, please call 1-844-940-1639 ext. 71999.