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Group of people on amusement park ride

SEIU Discount Tickets Program FAQ

What attractions are available for me to buy discounted tickets?

  • Walt Disney World theme parks and Disney Springs
  • Disneyland® park and Disney California Adventure®
  • Universal Orlando Resort
  • Universal Studios Hollywood
  • Cedar Fair Parks
  • SeaWorld Parks, including SeaWorld, Busch Gardens, Aquatica, Water Country, Adventure Island and Sesame Place
  • Live entertainment (Broadway, sports, concerts, etc.)
  • Cinemas, including AMC, Regal, Showcase

How do I book an order?
Place your order on the SEIU℠ Discount Tickets Program page by logging in to your SEIU account. Please keep in mind that many of the event offers and other specials are based on limited availability, so always try planning to book your order as far in advance as possible. Prices are subject to availability and offers are subject to change at any time.

How do I reach SEIU Discount Tickets Program customer service?
Customer Service Representatives are here to assist you with all your entertainment and travel needs. Available daily from 8:00am ET - 10:00pm ET. Please call us at (877) 579-1201.

What is the benefit from purchasing from the SEIU Discount Tickets Program?
SEIU Discount Tickets Program offers you exclusive entertainment deals and special discounts that are not available to the general public. All of the offers that are represented are either discounts, special offers, exclusive promotions or provide a benefit with preferred access or preferred seating. SEIU Discount Tickets Program offers you a convenient and reliable service to also save you time and money on your entertainment needs.

Will I receive actual tickets or vouchers?
Please follow the detailed instructions located on your confirmation email, which clearly outlines how to retrieve your tickets or vouchers. Because of the sensitivity of many of the offers we provide many of the Box Offices require a name of the individual who will be picking up the tickets. Some venues require photo identification, so please reference your specific product’s delivery process to be sure there are no service disruptions when ticket retrieval occurs.

What are my payment options?
We accept all major credit cards including Visa, MasterCard, Discover and American Express. We do not accept Travelers Cheques or Personal Checks. All payments are in USD.

When will I receive my tickets?
You will receive your tickets based upon the product specific delivery method as outlined during checkout and on your confirmation email after your purchase is complete. Only the name listed on the reservation can pick up the tickets at the Box Office, unless otherwise noted. A photo ID is required for all Box Office Will Call pick up. The redeemable voucher must be printed, venues do not accept tickets on a mobile device.

What if I cannot attend an event that I purchased using the SEIU Discount Tickets Program?
We are unable to provide a refund or an exchange for unused tickets. Like most ticketing systems, once an order is placed – the purchase is confirmed and the customer is responsible for the purchase. All event ticket reservations are final.

What are the delivery options?
Delivery methods vary and are dependent upon your product selection. Please review your specific order for details regarding the delivery of your tickets.

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